Tuesday was my first day running the front desk of our SIL Clinic solo. I received training in previous days. It was a bit overwhelming at first, because I did not realize all I would be responsible for. Some of the things I do while running the front desk are: greet patients coming in for appointments, answer the main clinic phone, field emails that come in for the doctors, make new appointments, file patient charts, input bills into the computer system and send invoices, and answer the 4444 phone (our equivalent to 911). Much of it has been learning as I go, but thankfully the clinic staff is always willing to help. I am working the front desk because it is their biggest need right now. When they are so short staffed people have to be pulled out of other positions to work the front desk and cannot accomplish other critical needs in the clinic. I am very glad I can help the clinic to run more smoothly.